How can we help?

Dotdigital brings together Marketing, Personalization, and Loyalty, each with its own help centre. Select the one you need, or go straight to support or the Academy.

Marketing

Personalized, cross-channel marketing in one place. Plan, send, and measure campaigns across email, SMS, WhatsApp, web, and more, with automation that runs around the clock.

Go to Marketing help

Personalization

Cross-channel personalization for every shopper. Turn browsing behaviour into tailored web experiences, emails, SMS, and AI-powered product recommendations, all from one platform.

Go to Personalization help

Loyalty

Rewards that drive repeat purchases for Shopify merchants. Run points and tier programs, automate loyalty emails, and keep customer points and tiers up to date in your marketing. All in one place.

Go to Loyalty help

Dotdigital Academy

Take a course, earn a certification, or watch a walkthrough to build your skills.

Visit the Academy

More from Dotdigital

Discover our acquisition and influencer marketing tools.

Alia Social Snowball

What’s new

See the latest product updates and release notes.

Need more help?

Contact our support team and we'll get back to you as soon as we can.

Get help